Student health insurance program - FAQ
Below, you can find answers to some of the most commonly-asked questions about the student health insurance program. If you have additional questions, contact your respective eligibility coordinator.
Frequently asked questions
Once you have enrolled in the VCU student health insurance plan, you will then need to create your UnitedHealthcare Student Resources account. There you will be able to find providers, access your insurance cards, submit a claim, etc. The Help Center can be found here for step-by-step instructions on creating your account.
- For first professional students, there is an annual plan only from August 15, 2023 - August 14, 2024. If you enroll in the plan during the fall semester, you are enrolled for the academic year. If you have a QLE during the plan year, you can enroll in the Virginia Commonwealth University health insurance for the remainder of the current coverage period by submitting a QLE form to UHC for processing and payment. Also, please email a copy of your QLE form and paid premium to your eligibility coordinator.
- For Ph.D. and international students, there are two enrollment periods–fall (August 15) and spring (December 15) semesters. Please note that coverage for spring insurance is for spring/summer semesters. If you have a QLE outside of the open enrollment period, you can enroll in the Virginia Commonwealth University health insurance for the remainder of the current coverage period by submitting a QLE form to UHC for processing and payment. Please note that subsidies do not apply to those enrolling in the plan via QLE.
- For students who select coverage for the full 2023-2024 academic year, the cost of the insurance will be $2,654 per student (with additional costs for dependents). The coverage period will run from Aug. 15, 2023 to Aug. 14, 2024.
- Student insurance costs will appear on their student bill once the student enrolls in classes and tuition and fees are assessed for the semester. First professional students who opt into the annual coverage will have the cost split and billed in August and in January. Ph.D. and international students (those on F-visas and J-visas) who opt into the program will be billed the semester plan rates in August and in January. (fall and spring/summer).
- Costs for any added dependents will be paid directly to the vendor (UHC) and will not appear on the student bill.
- Once enrolled, students will be insured until their coverage expiration date, even if they graduate before that time.
- Full-time Ph.D. students will receive a 70% subsidy to offset the costs of the program.
- The full details of the insurance package can be found on our plan benefits webpage.
No, no benefits will be paid for routine vision or dental treatment costs.
There will be two open enrollment periods during the academic year (fall and spring/summer).
- First professional students must enroll or opt out of the health insurance program during fall open enrollment. If waiving coverage, the waiver will automatically roll over to the next semester in the current academic year. If the student experiences a QLE, the QLE form must be submitted to UHC and applicable fees will be paid to them UHC.
- Eligible Ph.D. and international students (those on F-visas and J-visas) will be required to enroll or waive coverage during open enrollment each semester (fall and spring/summer). If waiving coverage, the waiver will not roll over to the next semester. Please note that only health insurance plans that comply with all Affordable Care Act (ACA) requirements will be eligible for a waiver. Most alternative plans designed for international students are not ACA-compliant.
- If no action is taken during open enrollment, the student will be hard waived into the health insurance program and responsible for any applicable fees.
The student health insurance program is available to full-time Ph.D. students and first professional students (D.D.S., M.D. and Pharm.D students), as well as international students (those on F-visas and J-visas). These students will all fall under a hard waiver, meaning they will be automatically enrolled into the program unless they can provide proof of other coverage.
At this time, all full-time Ph.D. students, first professional students (D.D.S., M.D., Pharm.D.) and international students (those on F- and J-visas) are eligible for the student health insurance program. The program may be expanded to include additional student populations in the near future.
A hard waiver means that you are automatically enrolled in the student health insurance plan unless you can provide proof of other insurance. Step-by-step instructions on how to enroll in the plan or opt out will be provided prior to the insurance portal being opened.
All full-time Ph.D. students, first professional students (D.D.S., M.D., Pharm.D.) and international students (those on F- and J-visas) will receive access to a health insurance portal during open enrollment.
- First professional students will be required to enroll or waive coverage during the fall semester, the waiver will automatically roll over to the next semester in the current academic year.
- Ph.D. and international students (those on F- and J-visas) will be required to enroll or waive coverage each semester (fall and spring/summer). Please note that only health insurance plans that comply with all Affordable Care Act (ACA) requirements will be eligible for a waiver. Most alternative plans designed for international students are not ACA-compliant.
Within this portal, you will be able to provide the proof of insurance coverage needed to opt out of the program. You must do so, however, before open enrollment closes or else you will be considered enrolled in the VCU health insurance program and responsible for paying the bill.
Additional information, including a link to the portal and step-by-step instructions for opting out of the program will be shared when the portal opens.
Yes. Dependents can be added via the insurance portal once it is available. Costs for the dependent will be billed directly by the vendor.
If you experience a significant life change that affects your insurance coverage after the open enrollment deadline, you must complete the QLE form and submit it to UnitedHealthcare. Subsidies do not apply to those enrolling in the plan via QLE.
All international students (those on F-visas and J-visas) are enrolled in the UHC program unless they can provide proof of other comparable health insurance coverage during open enrollment. Please note that comparable plans must comply with all Affordable Care Act (ACA) requirements, and that most plans designed for international students are not ACA compliant.
Yes. For the fall semester, an international student (those on F-visas and J-visas) is charged the fall health insurance premium. In the spring, the student is charged the spring/summer health insurance premium. Any student new to the University in the summer, is required to complete and submit a QLE form to UHC for processing and payment.
For questions about the student health insurance program, please contact your respective eligibility coordinator.